Client safety
Safety and Intermediary Conduct Policy
This policy explains how Housing Acres approaches safe property enquiries, client privacy, intermediary conduct, anti-fraud controls and transaction caution.
Effective from 7 July 2026. Last updated 8 July 2026. Contact: support@housingacres.com.
Legal review notice
- These policies are provided for transparency and operational guidance and should be reviewed by a qualified Indian legal professional before final production publication.
- Housing Acres acts as an intermediary and real-estate service facilitator unless expressly contracted otherwise.
- Property details, title, ownership, approvals, encumbrances, pricing and availability require independent verification.
- Users should obtain legal, financial, tax, title and documentation advice from qualified professionals before decisions.
- Brokerage, taxes, stamp duty, registration charges and third-party fees must be confirmed in writing before payment.
- No token, brokerage, service fee, rent advance or other payment should be made without documented authorization and receipt.
- False listings, forged records, impersonation, fraud and misuse may lead to access restriction, record preservation and lawful reporting.
- User consent and privacy rights are handled under the published privacy process.
- Official office address: Housing Acres, Tower No. 84, Ground Floor, Phase-5, Shahi Majra, Near Shiv Mandir, Mohali, Punjab.
Intermediary Conduct
- Housing Acres acts as a broker, property service facilitator and real-estate intermediary for discovery, enquiry handling and coordination.
- Housing Acres does not force any buyer, seller, tenant, landlord, builder, investor or partner to complete a transaction.
- Every party remains responsible for independent legal, financial, title, approval, tax and documentation verification.
Client Protection
- Private owner, visitor and lead contact details are protected by default and should not be shared publicly without authorization.
- Users should avoid cash dealings, off-record payments, unverified token transfers and informal commitments without written confirmation.
- Site visits, meetings and document exchange should be coordinated through safe, traceable and professional channels.
Anti-Fraud And Misuse
- False submissions, fake listings, impersonation, forged ownership claims, abusive messages, spam and attempts to bypass access controls are prohibited.
- Housing Acres may restrict access, pause enquiries, preserve records, request additional verification or cooperate with lawful authority requests where required.
- Users should report suspicious property claims, pressure tactics, unverified payment requests or impersonation attempts to support@housingacres.com.
Documentation And Payment Caution
- Documentation checks may be requested before serious negotiations, publication, token discussion or transaction progression.
- No token, brokerage, service fee, rent advance or other payment should be made without written confirmation, receipt and independent verification.
- Housing Acres does not guarantee appreciation, rental yield, resale value, loan approval, legal clearance or transaction closure.
Important confirmation
Housing Acres protects owner and visitor contact details by default. Public pages support discovery and enquiries only; property information, pricing, approvals and availability must be reconfirmed before decisions.