Legal
Privacy Policy
This policy explains how Housing Acres handles public enquiry, contact and property submission information.
Effective from 6 July 2026. Last updated 8 July 2026. Contact: support@housingacres.com.
Legal review notice
- These policies are provided for transparency and operational guidance and should be reviewed by a qualified Indian legal professional before final production publication.
- Housing Acres acts as an intermediary and real-estate service facilitator unless expressly contracted otherwise.
- Property details, title, ownership, approvals, encumbrances, pricing and availability require independent verification.
- Users should obtain legal, financial, tax, title and documentation advice from qualified professionals before decisions.
- Brokerage, taxes, stamp duty, registration charges and third-party fees must be confirmed in writing before payment.
- No token, brokerage, service fee, rent advance or other payment should be made without documented authorization and receipt.
- False listings, forged records, impersonation, fraud and misuse may lead to access restriction, record preservation and lawful reporting.
- User consent and privacy rights are handled under the published privacy process.
- Official office address: Housing Acres, Tower No. 84, Ground Floor, Phase-5, Shahi Majra, Near Shiv Mandir, Mohali, Punjab.
Information We Collect
- We may collect enquiry details such as name, phone number, WhatsApp preference, email address, property requirement and submitted property information.
- Property submission data may include public locality, property type, expected price or rent, furnishing, area and availability details.
- We do not intentionally collect private owner documents, payment card data or statutory identity documents through public website forms.
Consent and Communication
- By submitting a public form, you consent to Housing Acres contacting you about that enquiry.
- Communication may happen through phone, WhatsApp, email or other contact methods selected by you.
- Marketing communication is limited to permitted and relevant property service updates and may be stopped on request where operationally feasible.
Indian Digital Records Context
- Website submissions, consent records, enquiry references, IP-derived security signals and audit records may be treated as digital operational records.
- Housing Acres maintains reasonable safeguards in the context of Indian information technology and electronic communication practices, subject to legal review.
- This policy is not legal advice and should not be treated as a final statement of every law that may apply to a transaction.
Purpose of Processing
- We use submitted information to respond to enquiries, review listing requests, match property requirements and improve public service quality.
- Submitted details may be reviewed by authorized Housing Acres team members or service partners only where required for the requested service.
Data Sharing Limits
- We do not publicly display visitor, owner or private contact information.
- We may use trusted service providers for hosting, storage, communication, security and analytics, subject to reasonable data protection controls.
- We do not sell personal contact information as a public data product.
Security, Retention and Requests
- We use reasonable technical and operational controls, but no internet service can promise absolute security.
- Data is retained only as long as needed for enquiry handling, operational records, legal obligations and fraud prevention.
- Users may contact support@housingacres.com to request correction or removal of submitted information, subject to operational, fraud-prevention and legal limitations.
Cookies, Analytics and Third Parties
- Basic analytics and cookies may be used to understand public website performance and improve navigation.
- Third-party websites, maps, social channels, messaging tools or property partners may have their own privacy policies.
- Policy updates may be published on this page with a revised effective date.
Important confirmation
Housing Acres protects owner and visitor contact details by default. Public pages support discovery and enquiries only; property information, pricing, approvals and availability must be reconfirmed before decisions.